FreightWare Help Center
Recent Articles
How do I use the LTL Rate Maintenance utility to manage my rates from Excel?
LTL Rate Maintenance Utility This utility was originally written to be used by Artronix support staff to help new customers help manage FreightWare rate sheets from Excel spreadsheets. Since then,...
20 Aug, 2024
How do I reset my FreightWare password?
Passwords must be a minimum of 8 characters in length. There are 4 groups of character sets available to be used in your new password. UPPERCASE ALPHABETIC CHARACTERS (A,B,C,...) lowercase...
13 Mar, 2023
What is the UniPrint driver?
Install the UniPrint Client FreightWare Online now uses a Universal Printer (UniPrint) driver. This allows any Windows or Mac computer to print from FreightWare Online to any locally installed...
02 Mar, 2023
How to set up a rate sheet of per pallet rates
Overview In this scenario, we are going to set up a rate per pallet as follows: 1 pallet - $50.00 2 thru 5 pallets - $40.00 each 6+ pallets - $30.00 each For example, if 4 pallets are...
31 Jan, 2023
How to set up a rate sheet of flat pallet rates
Overview In this scenario, we want to charge a different rate for each pallet shipped as follows: 1st pallet - $50.00 2nd pallet - $60.00 3rd pallet - $70.00 4th pallet - $80.00 For example,...
31 Jan, 2023
Expiring Rates
Generally you will have 3 options when rates reach their expiration date. Do nothing. This rate sheet or rate base is no longer used. Extend the expiration date. If the rates are not changing,...
21 Dec, 2022
Generating an App Password with Office 365
SMTP Authentication You can skip this step if you know for sure that you can send emails using SMTP Authentication from your email account. Make sure SMTP AUTHENTICATION is enabled for your online...
31 Oct, 2022
How do I install FreightWare Online on my computer?
Install FreightWare Online FreightWare Online uses a Remote Desktop Connection (RDP) client to connect to our robust server. This allows any Windows or Mac computer to use FreightWare Online. To...
08 Apr, 2022
How do I map my local drives in FreightWare Online?
Open Windows Explorer and Navigate to C:\Program Files\Artronix and make sure the Uploads, Scans, and Downloads directories exist. If not Create them. Make sure you have Full Control over these...
06 Jan, 2022
How do I install FreightWare on my computer?
Install FreightWare Online FreightWare Online uses a Remote Desktop Connection (RDP) client to connect to our robust server. This allows any Windows or Mac computer to use FreightWare Online. To...
11 Nov, 2021
How do I upload a Customer's Payment Advice into FreightWare?
1. Select Main Menu > Customers > Receive Payments 2. Click the Import Remittance Advice button 3. Review the technical file specifications if needed and click OK when ready to...
23 Jul, 2021
How do I upload a Customer's Payment Advice into FreightWare?
1. Select Main Menu > Customers > Receive Customer Payments 2. Click the Import Button 3. Review the technical file specifications if needed and click Continue when ready to...
30 Jun, 2021
How to use Route Optimization in Manifest Routing
Route Optimization Overview Route Optimization is available for subscribers in the Manifest Routing tab. Clicking the Route Optimization button will re-order your routing in the most fuel...
26 Apr, 2021
Invoice Batch Posting
Batch Posting Overview Batch Posting is a 2-step process that will Post a batch of invoices to the accounting system Process your newly posted invoices by printing and emailing to your...
08 Jan, 2021
How do I process Supplier 1099s?
Visual 1099 Screen Location: - Main Menu > Accounting > 1099 Processing The 1099 screen has 2 tabs. Detail and Summary. The Detail screen lists all the invoices processed for...
30 Dec, 2020
How do I setup my Vendor to receive a Remittance automatically via Email?
When paying AP Bills you can now email a Remittance Advice automatically. You need to configure the following: NOTE: Any value other than HTML (i.e. TEXT) will produce a plain-text email...
28 Oct, 2020
Accessing FreightWare with Mac or Smartphone/Tablet
This guide will assume you have already been assigned a server, user name, and password to access FreightWare If you do not remember your server name and/or user name right-click on your Windows...
29 Jul, 2020
How do I reset the UniPrint client on my local computer?
If you can no longer print to your local printers from your FreightWare Online system, resetting your local UniPrint client most likely will resolve the issue. Follow these directions to reset your...
22 Apr, 2020
How do I use the Carrier Search feature?
The Carrier Search Feature allows you to develop a list of Carrier Contacts that you would like to email an available loads requirements and request rates and availability from the carrier. You...
26 Mar, 2020
How do I Uninstall FreightWare on my computer?
Uninstall FreightWare Online FreightWare Online uses a Remote Desktop Connection (RDP) client to connect to our robust server. This allows any Windows or Mac computer to use FreightWare Online. To...
16 Jan, 2020
Create New Ad-Hoc Report
AdHoc Reports Screen Location - Main Menu > Reports > Ad Hoc Reports Note: Ad-Hoc reports are column based queries that can be exported to Excel. If you cannot find what you are looking...
25 Nov, 2019
How Do I Set the AP Bill creation from FAM Transaction Switch and use this feature?
FreightWare can be configured to automatically create an AP bill from a Fuel Account Management (FAM) transaction. This will save time in paying your fuel vendor and prevent errors from having to...
01 Nov, 2019
LTL Driver Mobile User Guide
LTL Driver Mobile User Guide Overview LTL Driver Mobile is an app designed specifically for FreightWare for LTL Carriers. Manifests can be accessed by the app to arrive / depart stops, and...
01 Nov, 2019
How do I scan in a Driver's Photo?
Note: Scan the image(s) into C:Program Files\Artronix\Scans\. Then Open FreightWare. 1. Select Files > Drivers from the Main Menu 2, Select the Driver you want to work with. 3. Click the...
01 Nov, 2019
How do I deposit cash into my bank account?
Bank Deposits - Select Banking > Deposit Slips Note: Be sure your deposit slip you create in FreightWare matches the amount of the actual deposit you made at the bank. Select the Bank...
01 Nov, 2019


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