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What is the UniPrint driver?
Install the UniPrint Client FreightWare Online now uses a Universal Printer (UniPrint) driver. This allows any Windows or Mac computer to print from FreightWare Online to any locally installed...
02 Mar, 2023
How do I set up a Remote Desktop Connection for FreightWare Online?
Windows Click your Windows Start button, type mstsc and then hit your enter key - OR - Click your Windows Start button and select All Programs -> Accessories -> Remote Desktop Connection....
01 Nov, 2019
What file format do I need to import Comdata purchases into FreightWare?
ComData provides two differnt file formats that can be imported into FreightWare. Please consult with your ComData account representative to determine which file fomat is available to you. The file...
01 Nov, 2019
How do I install FreightWare on my computer?
Install FreightWare Online FreightWare Online uses a Remote Desktop Connection (RDP) client to connect to our robust server. This allows any Windows or Mac computer to use FreightWare Online. To...
11 Nov, 2021
How do I process Supplier 1099s?
Visual 1099 Screen Location: - Main Menu > Accounting > 1099 Processing The 1099 screen has 2 tabs. Detail and Summary. The Detail screen lists all the invoices processed for...
30 Dec, 2020
How does Fuel Surcharge work?
Fuel Surcharge Setup Fuel Surcharges are defined in "Schedules" that can be assigned to either a customer, or a driver pay type. There is no limit to the number of schedules you can create. FSC...
30 Oct, 2019
How do I upload a Customer's Payment Advice into FreightWare?
1. Select Main Menu > Customers > Receive Customer Payments 2. Click the Import Button 3. Review the technical file specifications if needed and click Continue when ready to...
30 Jun, 2021
How Do I Take Discounts when paying my Suppliers?
When your carriers or other suppliers offer discounts for paying within their terms the system will automatically calculate and take these discounts against your payments. To use this feature...
30 Oct, 2019
How do I reset my FreightWare password?
Passwords must be a minimum of 8 characters in length. There are 4 groups of character sets available to be used in your new password. UPPERCASE ALPHABETIC CHARACTERS (A,B,C,...) lowercase...
13 Mar, 2023
Why will the FreightWare main menu not load or function properly?
Beginning on August 15, 2012, Microsoft began distributing a Windows Update that would cause the control used for the FreightWare main menu to no longer function. The behavior exhibited after this...
01 Nov, 2019
How do I scan documents with FreightWare Online?
Standard Scanning Setup Be sure FreightWare Online can see your C: drive. <Right-click> on your FreightWare Online desktop icon. <Left-click> on Edit. Click the Local...
25 Oct, 2019
How do I setup an Accounts Payable vendor?
Select Purchases > Work with Suppliers Click the New button in the lower left corner to enter a new record or click the Open Folder icon on the left end of any existing vendor to view/edit...
29 Oct, 2019
How do I set up FreightWare security so my users only get the menu options they need?
Manage FreightWare Security Select Setup > Create Security Profile from the main FreightWare menu Click New to create a new user Top 3 fields are system-wide passwords for specific...
30 Oct, 2019
How do I create an AP Credit Memo?
Select Main Menu > Purchases > Enter and Pay Bills. Select the New button from the lower left of the A/P Bills start screen to create a new record. Select the Credit Memo checkbox in...
25 Oct, 2019
How do I deposit cash into my bank account?
Bank Deposits - Select Banking > Deposit Slips Note: Be sure your deposit slip you create in FreightWare matches the amount of the actual deposit you made at the bank. Select the Bank...
01 Nov, 2019
How do I use the Fuel Account Management system?
Select Main Menu > Purchases > Fuel Account Management Note – In order to utilize the FAM system you must have a Bank Account set up with the type “Fuelâ€. See the FAQ...
30 Oct, 2019
How do I receive payments from a customer?
Select Main Menu > Customers > Receive Customer Payments
30 Oct, 2019
How do I setup my Financial Periods?
From the Main Menu choose: Accounting > Financial Periods. From the Financial Periods screen: Make sure the Selected Fiscal Year is correct and press the Create New Year button. If this...
30 Oct, 2019
What file format do I need to import Fleet One purchases into FreightWare?
Please request from your Fleet One account representative the file named File Type 49. This file is a 384 character fixed-width file. After downloading this file rename it with a txt file extension...
01 Nov, 2019
How do I map my local drives in FreightWare Online?
Open Windows Explorer and Navigate to C:\Program Files\Artronix and make sure the Uploads, Scans, and Downloads directories exist. If not Create them. Make sure you have Full Control over these...
06 Jan, 2022
What is the procedure for LTL operations?
Shipments enter the system by one of the following methods: 1) Pickup Entry – Select Operations > Pickup Entry 2) Freight Bill Entry – Select Freight Billing > Freight Bills 3) ...
25 Oct, 2019
What New in Truckload Upgrade Version 5.61b.106?
Presenting Truckload version 5.61b Here's the Highlights - Click on the links for more details. Accounts Payable Discounts Auto calculate and apply discounts to accounts payable bills when...
30 Oct, 2019
Carrier Tools Web Portal Setup Procedure
Carrier Tools Web Portal Overview Carrier Tools provide a web portal for your carriers to access for bidding on loads, as well as posting available equipment. Management tools are provided in...
30 Oct, 2019
Why do I get the message "The OpenForm action was cancelled when trying to access Imaging in FreightWare?
The FreightWare Imaging components have not been installed. Follow the steps below to install the full suite of FreightWare Imaging components. This procedure must be run on each workstation that...
30 Oct, 2019
How do I create an Account or Sub Account in Chart of Accounts?
1. From the Main Menu choose: Accounting -> Chart of Accounts 2. From the Chart of Accounts screen click the NEW button. 3. From the Update Chart of Accounts screen: 3.1 Select the...
30 Oct, 2019
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