FreightWare Help Center

How do I reset my FreightWare password?

Article ID: 16
Last updated: 13 Mar, 2023

Passwords must be a minimum of 8 characters in length.

There are 4 groups of character sets available to be used in your new password.

  1. UPPERCASE ALPHABETIC CHARACTERS (A,B,C,...)
  2. lowercase alphabetic characters (a,b,c,...)
  3. numbers (0,1,2,3,...)
  4. special characters (%,#,!,&,...)

You must use characters from 3 of the 4 character sets for your new password.  For example, Truck101 would be a good password because it has one or more uppercase, lowercase, and numeric characters.

Exceptions:

  1. You can't use any part of your name in the password (Paul101 and Sieloff123 would not work for Paul Sieloff)
  2. You can't re-use an old password.  (This should not happen often as we do not reset or expire anyone's password unless requested)

TIP:

  • Passwords can be phrases that contain spaces.  These may be easier to remember. (Ex: I like M&Ms!)

 

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Article ID: 16
Last updated: 13 Mar, 2023
Revision: 4
Views: 258
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